Terms and conditions
GENERAL TERMS AND CONDITIONS FOR SUPPLIES BY: Parts & Accessories
Traders (PAT) Europe BV, Haarspit 1, established and domiciled in Oudkarspel
(Netherlands), hereinafter to be referred to as: User
Article 1. Definitions
1. In these general terms and conditions, the following definitions
apply: User: the user of the general terms and conditions (PAT Europe BV);
Buyer: non-consumer, a client acting in the capacity of conducting a business
or profession.
Article 2. Applicability of these conditions
1. These terms and conditions shall apply to every offer, quotation and
every agreement between User and Buyer to which User has declared these terms
and conditions applicable, insofar as parties have not explicitly deviated from
these terms and conditions in writing.
2. The present terms and conditions also apply to all agreements with
User of which the execution requires the involvement of third parties.
3. Buyer's general terms and conditions are expressly rejected.
4. The Buyer with whom User has once concluded an agreement under these
terms and conditions shall accept the applicability of these terms and
conditions to all subsequent agreements.
5. If one or more conditions should prove to be or become null and void,
this shall not affect the validity of the remaining conditions.
6. If at any time User does not invoke these general terms and
conditions, this shall not mean that User would lose the right to invoke these
general terms and conditions.
Article 3. Quotations and realisation
1. Quotations made by User are without obligation, unless explicitly
stated otherwise and do not oblige User to deliver the relevant goods and/or
services to Buyer. Quotations – whether without obligation or not – will in any
case expire no later than 14 days after the date of the quotation.
2. Terms and conditions deviating from these stipulations can only be
invoked by Buyer if these deviating stipulations have been explicitly accepted
by User in writing in a separate agreement. In case of conflict between a
separate agreement and these terms and conditions, the provisions of the
separate agreement shall prevail over the articles of these terms and
conditions.
3. Delivery times and other terms of performance stated in User's
quotations are approximate and informative only; exceeding them shall therefore
not entitle the (potential) Buyer to compensation or dissolution.
4. Prices quoted by User are in euros, unless stated otherwise, based on
performance during normal working hours and are exclusive of transport,
packaging, delivery and installation costs, VAT and other government levies.
5. In the case of a composite price offer, there shall be no obligation
on the part of User to deliver part of the goods included in the offer for a
corresponding part of the stated price.
6. Quotations do not automatically apply to repeat orders.
7. The prices stated in a quotation are exclusive of VAT and are ex
works, unless otherwise indicated in writing.
8. The agreement between User and Buyer shall not be concluded until
User has confirmed an order to Buyer in writing or until User has commenced the
actual execution of the order within four weeks after the order was placed.
Agreements entered into with the intervention of commercial agents, commercial
travellers and/or other persons shall only be binding on User after these agreements
have been confirmed in writing by User, or if User has actually commenced the
execution thereof.
9. Changes with regard to an agreement shall only be effective if they
have been agreed in writing between User and Buyer.
10. In the case of sales from warehouse stock, the invoice may replace
the written confirmation.
Article 4. Obligation to provide information
1. At User's first request thereto, Buyer shall be obliged to inform
User of all information relevant to the agreement, such as, but not limited to,
the correct VAT identification number and the name under which Buyer is
registered with the relevant tax authorities.
Article 5. Samples, models and examples
2. If User has shown or provided a model, sample or example, this shall
be assumed to have been shown or provided only by way of indication: the
qualities of the goods to be delivered may deviate from the sample, model or
example, unless it was explicitly stated that the goods would be delivered in
accordance with the sample, model or example shown or provided.
Article 6. Delivery
1. Unless explicitly agreed otherwise in writing, User's warehouse (in
Oudkarspel, Netherlands) is the place of delivery. If one of the 'Incoterms'
has been agreed as the delivery condition, the Incoterms in force at the time
of the conclusion of the agreement shall apply.
2. If the goods were not sold carriage paid, the risk for the goods
during transport shall be borne by Buyer from the moment that the goods have
left User's company/warehouse. User shall be at liberty to choose
freight/loading, means of transport and forwarder/carrier, unless otherwise
agreed in writing.
3. Buyer is obliged to take delivery of the purchased goods at the
moment they are delivered to him or at the moment they are made available to
him in accordance with the agreement. Upon delivery, the risk is transferred to
Buyer, except if and in so far as the risk has already been transferred at an
earlier point in time on the basis of the agreement or the law.
4. If Buyer refuses to take delivery or fails to provide information or
instructions necessary for delivery, the goods will be stored at Buyer's
expense and risk. In that case, Buyer shall also owe all additional costs,
including in any case storage costs.
5. User is entitled to engage third parties to fulfil his obligations.
Article 7. Delivery time
1. The delivery time specified by User shall never commence until he has
received all required information.
2. Delivery times stated by User are always approximate and are never
strict deadlines.
3. In the event of late delivery, Buyer shall therefore give User notice
of default and set User a reasonable period in which to still fulfil his
obligations. Any notice of default by Buyer must be given in writing.
Article 8. Partial deliveries
1. User is permitted to deliver sold goods in parts.
2. If the goods are delivered in parts, User shall be entitled to
invoice each part separately.
Article 9. Technical requirements etc.
1. If the goods to be delivered in the Netherlands are to be used
outside the Netherlands, User is not responsible for ensuring that the goods to
be delivered comply with the technical requirements, standards and/or
regulations set by the laws or regulations of the country in which the goods
are to be used. This does not apply if, at the time of concluding the
agreement, the use abroad was agreed upon and Buyer has submitted all the
necessary data and specifications.
2. If Buyer imposes technical requirements on the delivered goods that
deviate from those normally applicable in the Netherlands, User shall only be
bound by them if the parties have expressly agreed thereto.
Article 10. Dissolution of the contract
User is entitled to suspend the agreement or – without notice of default
or judicial intervention – to dissolve the agreement in whole or in part with
immediate effect if:
– after the
agreement has been concluded, User becomes aware of circumstances which give
User good reason to fear that Buyer will not comply with his obligations and/or
– at the time the
agreement was concluded, User asked Buyer to provide security for the
fulfilment of the agreement and this security is not provided or is
insufficient despite an injunction and/or
– circumstances
occur with regard to persons and/or materials who or which User uses or tends
to use in the execution of the agreement, which are of such a nature that the
execution of the agreement becomes impossible or so problematic and/or
disproportionately expensive that compliance with the agreement can no longer
reasonably be demanded and/or
– Buyer loses the
right to dispose freely of his assets, for example through liquidation,
(application for) a suspension of payments, bankruptcy or seizure and/or
– other circumstances arise which are of such a nature that User cannot
reasonably be expected to maintain the agreement.
If User exercises his right to dissolve the agreement, User's claims
against Buyer will become immediately due and payable. User's right to claim
damages remains unaffected thereby.
Article
11. Right of suspension
1. If and as long as Buyer does not, does not properly or does not
timely comply with any obligation arising for him from the agreement concluded
with User or a thereto related agreement, User shall be entitled to suspend the
fulfilment of his obligations under an agreement.
2. Buyer is not entitled to suspend the fulfilment of his obligations
under an agreement.
Article 12a. Retention of title for Buyers established in the
Netherlands
1. All goods delivered by User shall remain the property of User until
Buyer has fulfilled all obligations arising from all agreements concluded with
User.
2. Goods delivered by User, which by virtue of paragraph 1 are subject
to retention of title, may only be resold within the framework of normal
business operations, but may never be used as a means of payment.
3. If Buyer forms new goods out of the goods delivered by User which are
subject to retention of title, Buyer will act on User's instructions during
such formation and Buyer shall keep the item or items for User. Buyer shall
only become the owner of the goods at the time when the retention of title
lapses as a result of all User's claims having been settled.
4. Buyer is not entitled to pledge or otherwise encumber the goods
falling under the retention of title.
5. In all cases in which User wishes to exercise his rights regarding
retention of title, Buyer unconditionally and irrevocably grants permission in
advance to User, or to a third party to be designated by User, to enter all
places where User's property is then located and to take those goods with him.
6. If third parties seize the goods delivered subject to retention of
title or wish to establish or assert rights to them, Buyer shall be obliged to
inform User of this immediately, both orally and in writing.
7. Buyer undertakes to insure the goods delivered subject to retention
of title and to keep them insured against fire, explosion and water damage, as
well as against theft, and to make the insurance policy concerned available for
inspection at first request. User shall be entitled to payments for damage to
items delivered by User which are still subject to retention of title. Buyer
shall provide all cooperation necessary for this purpose.
Article 12b. Retention of title for Buyers established in Germany
1. For Buyers established in Germany, the parties shall separately agree
to a retention of title.
Article 13. Defects; complaint periods
1. Buyer shall inspect the purchased goods (or have them inspected)
immediately upon delivery (and at the latest 24 hours thereafter). When doing
so, Buyer shall check whether the goods delivered comply with the agreement,
namely: whether the correct goods have been delivered; whether the goods
delivered correspond in terms of quantity (for example, the quantity and the
number) with what has been agreed; whether the goods delivered comply with the
agreed quality requirements or, in the absence of these, with the requirements
that may be set for normal use and/or commercial purposes.
2. Buyer shall notify User of any defects immediately (and at the latest
within 8 working days after delivery). Notification shall be made in writing,
stating a description of the defect that is as accurate as possible. User shall
be given the opportunity of investigating the complaint on the spot.
3. If Buyer does not examine the delivered goods immediately and/or does
not notify User of the detected defects immediately and/or does not give User
the opportunity of investigating the complaint, Buyer shall lose his rights
with regard to the detected defects.
4. If Buyer has any rights due to defects, User can choose between
repair, replacement or payment of alternative compensation. In the event of
replacement or payment of alternative compensation, Buyer shall return the
defective goods to User, unless User expressly waives this right.
5. Even if Buyer complains in time, his obligation to pay and take
delivery of the orders made shall remain in force.
6. Costs due to unjustified complaints or late complaints by Buyer shall
be at the expense of Buyer.
7. Goods can only be returned to User after prior written consent.
Article 14. Warranty
1. User only guarantees that the goods delivered by him have the properties
required for normal use thereof, as well as the properties required for any
special use in the event that this special use is expressly stated in the
written agreement with User.
2. The warranty as stipulated in Article 14.1 does not apply if the
goods to which the warranty relates:
– have or are not used in accordance with their order or are or have
been injudiciously used, and/or
– operating instructions have not been observed and/or
– improper repairs have been carried out and/or
– changes have been made and/or (serial) numbers or stamps have been
damaged or removed.
3. If warranty is provided by User, the warranty period shall be equal
to the number of months that the producer or User's supplier has provided
warranty, unless expressly agreed otherwise in writing, but never longer than
the statutory guarantee period.
4. If the warranty provided by User relates to goods and/or services
located outside the Netherlands, User shall only be liable for the costs of
repair or replacement up to a maximum cost which would have been incurred had
they been carried out in the Netherlands.
5. If Buyer invokes a warranty for certain goods delivered by User,
these can only be returned to User by Buyer after User's prior written
permission.
6. If goods are returned with due observance of Article 14.5, they must
be accompanied by a copy of the original invoice issued by User to Buyer,
together with any accompanying, fully specified warranty certificate and a
clear description of the complaint.
Article 15. Price/price increase
1. Unless explicitly stated otherwise, the prices indicated by User shall
apply: in euros (€), exclusive of VAT, on the basis of User's minimum
quantities, exclusive of transport costs and ex works.
2. User shall be entitled to increase the price if at least three months
have elapsed between the date of the agreement and the date of delivery and
price changes have occurred with regard to raw materials, currencies and/or
wages or other circumstances, without Buyer being entitled to dissolve the
agreement for that reason.
3. If the price increase amounts to more than 10% of the agreed price in
the agreement, Buyer has the right to dissolve the agreement by written notice.
Article 16. Security
1. User is entitled to demand sufficient security from Buyer for the
fulfilment of any payment obligation, including the payment of advances from
Buyer, before he delivers or continues with further deliveries or continues to
fulfil any other obligation under the Agreement.
2. In the event of reasonable doubt on the part of User as to Buyer's
ability to pay, User shall be entitled to postpone the delivery.
Article 17. Packaging
1. Buyer is obliged to return loaned packaging at his own expense to
User's address within 14 (fourteen) days of delivery, empty and undamaged. If
Buyer fails to fulfil his obligations with regard to packaging, all costs
resulting from this shall be borne by him. Such costs include the costs
resulting from late return and the costs of replacement, repair or cleaning.
2. If Buyer, after a reminder, does not return the loaned packaging
within the period stated therein, User shall be entitled to replace it and to
charge the costs thereof, provided that User has announced these steps in his
reminder.
Article 18. Payment
1. Unless otherwise agreed, payment by Buyer, either net cash on
delivery or by means of a deposit or transfer to a bank or giro account
designated by User in the currency in which the invoice was made, such at
User's discretion, shall be made within 14 (fourteen) days of the invoice date.
2. After expiration of 14 (fourteen) days after the date of invoice,
Buyer is in default by operation of law; from the moment Buyer is in default,
he shall owe an interest of 1% per month on the amount due and payable, unless
the statutory interest rate is higher, in which case the statutory interest
rate shall apply. The interest shall be calculated from the moment Buyer is in
default until full payment of the amount due.
3. In the event of liquidation, bankruptcy or suspension of payments or
any other loss of Buyer's free power of disposal, User's claims and Buyer's
obligations towards User shall be immediately due and payable.
4. Payment shall be made without discount. Buyer shall never be entitled
to set-off or suspension. Objections to the amount of the invoice do not
suspend the payment obligation.
5. Payments made by Buyer shall always be applied in the first place to
settle all interest and costs due and in the second place to settle the oldest
outstanding invoices due and payable.
6. User is at all times entitled to make use of his right of set-off.
Article
19. Collection costs
1. If Buyer is in default with regard to the fulfilment of one or more
of his obligations, all judicial and extrajudicial costs incurred in order to
obtain payment shall be borne by Buyer. In any case, Buyer shall owe:
15% for the first € 3,000.00, 10% for the excess up to € 6,000.00, 8%
for the excess up to € 15,000.00, 5% for the excess up to € 60,000.00 and 3%
for any further excess.
2. If User demonstrates that he has incurred higher costs which were
reasonably necessary, these shall also qualify for reimbursement.
Article 20. Liability
User's legal liability is limited as follows:
1. User shall never be liable for indirect damage, such as loss of
profit, missed savings and/or business and damage due to business stagnation.
2. User shall never be liable for any damage that arises or has arisen
as a result of Buyer having provided incorrect or incomplete information.
3. User's liability shall also be limited to the amount of the payment
to be made in a given case by User's insurer.
4. If in any case the insurance does not provide cover or does not pay
out, and User is liable, User's liability shall be limited to the invoice value
of the transaction, or at any rate the invoice value of that part of the
transaction to which the liability relates.
5. The limitations of liability in this article shall also apply to
damage caused by User or his subordinates by gross negligence or intentionally,
to the extent permitted by law.
6. The limitations of liability in this article shall also apply to
claims that Buyer bases on other grounds, for example on the basis of an
unlawful act.
7. If Buyer resells the goods supplied by User, he is obliged to exclude
User's possible liability in his purchase agreements (e.g. due to product
liability). If Buyer fails to do so, he shall owe User compensation for any
damage resulting therefrom.
Article 21. Force majeure
1. In these terms and conditions, force majeure shall, in addition to
the provisions of the law and jurisprudence in this respect, be understood to
mean all external causes, foreseen or unforeseen, beyond User's control, which
prevent User from fulfilling his obligations, including strikes in User's
company or third party companies.
2. In the event of force majeure, User's delivery and other obligations
will be suspended. If the period in which fulfilment of the obligations by User
is not possible due to force majeure lasting longer than 2 months, both parties
shall be entitled to dissolve the agreement, without there being any obligation
in that case to pay compensation.
3. If at the commencement of the force majeure User has already
partially fulfilled his obligations, or can only partially fulfil his
obligations, he shall be entitled to invoice the part already delivered or the
part that can be delivered separately and Buyer shall be obliged to pay this
invoice as if it were a separate contract.
Article 22. Period of limitation
1. Contrary to the statutory periods of limitation, the period of
limitation is one year on both sides.
Article 23. Proof
1. In order to determine the scope of Buyer's payment obligations,
User's administrative data shall be decisive, unless Buyer provides evidence to
the contrary in accordance with objective criteria.
2. The quantities, dimensions and weights stated on the invoice or
consignment note shall be deemed correct between User and Buyer, unless Buyer
provides proof to the contrary in accordance with objective criteria.
Article 24. Settlement of disputes / applicable law
1. The court with jurisdiction in User's place of business shall have
exclusive jurisdiction to hear disputes. Nevertheless, User has the right to
summon the other party to appear before the competent court according to the
law.
2. The law of the Netherlands shall apply to every agreement between
User and Buyer. The Vienna Convention on Contracts for the International Sale
of Goods (CISG) is expressly excluded.
Article 25. Amendment and location of the terms and conditions
1. These terms and conditions have been filed at the office of the
Chamber of Commerce in Alkmaar (Netherlands). The version in force at the time
of the conclusion of the agreement shall always apply.
Article 26. Other provisions
1. These conditions are also available in translated versions. In the
event of obscurities or discrepancies, the Dutch translation shall take
precedence over other translations. This shall not apply to any additional
provisions regarding the retention of title provisions in the respective
translations.